Once you place your order, we will contact you within 24 business hours via email or phone. If all the information is correct and you are eligible, your order will be shipped out with priority mail. If additional information is needed, a customer care specialist will assist you to ensure your order is processed promptly.

RBS is one of the top wig providers. Our customers choose us because we provide quality wigs, unmatched services, and personalized care for all our clients. Our process is quite simple and easy: - We verify your eligibility with your insurance. - We work with your physicians to obtain a prescription (if you do not already have one). - We offer FREE shipping on all orders.

You can get your medical wig in just three easy steps: 1) Complete our Qualify Through Insurance Form. We will verify your coverage with TRICARE within 24 business hours. 2) Select your wig/cranial prosthesis from our collection. 3) Attach your prescription. We will contact your physician, if necessary, and obtain a prescription if you do not have one. Once your eligibility has been verified, we will ship out your order, and file a claim with your insurance!

Yes! RBS requires a prescription by an authorized physician. If you do not have one, then we will work with you and your doctor to obtain a valid prescription for your Wig/Cranial Prosthesis. If you already have a prescription, please send it to us via email at info@rbswigstudio.com Once we receive your prescription, we will review it to verify if it meets the requirements outlined by your insurance.