​

Shipping

​

We can ship to virtually any address in the USA and Canada

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

​

Shipping and Delivery
 

We offer flat rate shipping to all domestic locations.

(Please note that business days do not include Saturday and Sunday)
 

United States

​

Economy Shipping- Free for orders $50 and greater

 

USPS Priority Mail (5-10 business days without guarantee) $19.99

USPS Express Mail (2-5 business days) $39.95

 

Canada

 

USPS Priority International $39.95

USPS Express International $59.95

​​

International Shipping:

​

International Standard shipping  - Usually delivered within 5 - 14 business days from shipping.
International Express shipping - Usually delivered with 2 - 5 business days from shipping.

Shipping charges are calculated before checkout.

​

INTERNATIONAL CUSTOMERS PLEASE NOTE:

​

Customer is responsible for all additional delivery costs including any duties, taxes, or additional fees that may be charged by local customs for any delivery outside of the USA.
International delivery time does not include any delays due to customs or other clearance procedures.

​

​

Shipping Terms & Conditions

​

Processing of your Order:

​

We are committed to ensuring that your unit meets your specifications and our quality standards.

 Orders are reviewed and processed, in the order that they are received, usually within 3 to 5 business days of receipt. An additional 5 to 10 business days for salon cut and/or color services and/or cap enhancement services may be required.  We will contact you with any questions and to confirm your preferences.  During peak order times, such as during promotions and holidays, we may require additional processing time.

​

​

Expedited Order Processing:

​

Expedited order processing may be available for an additional non-refundable charge. Please contact your RBS Consultant for additional information. 

​

In Stock Policy:

​

If your item is not in stock you will be notified by email or a phone call to the phone number we have on your order. 

You will have the option of choosing an alternative in-stock wig, or waiting to receive your order. An estimated delivery time will be provided. Payment is then processed to reserve your piece(s).

Once your order has been processed and prepared for shipping, we will use the shipping method selected with your order.

​

​

​

​